TUV approved aluminium
ATA senior accredited
Audatex accredited estimators
Pro-align (all wheel alignment) qualified technicians
Spies Hecker trained paint technicians
Technicians receive continuous, year round vehicle manufacturer based training.
"Perfection is no accident"
"Reynolds - don't compromise for less"
"Its your car - it's your choice"
"Trusted by prestige manufacturers "
perfection is no accident
What are your legal rights when it comes to the repair of your car?
Who will cause the most, long lasting damage to your car - the person who bumps it or the chimp repairing it?
When it comes to having bodywork damage repaired, you’d think that your insurer would instantly direct you to the most competent, professional repairer and certainly the one that will repair your car without compromising the bodywork warranty.....wouldn’t you?
Wrong! If you don’t know your rights and you don’t insist on your chosen repairer, they will simply place your car with a repairer where they can negotiate the largest cost savings, irrespective of the repair quality.
You can tell what sort of a repairer the insurer wants you to use by looking at the repairer website....Have they got lots of insurance company contracts meaning they don’t have to worry about good customer care, because there’s a constant flow of work being directed to them or have they got mainly manufacturer approvals, meaning that they are specialised repairers, which is surely more indicative of the quality of the repair that they produce?
To persuade you to use budget repairers, insurers will tell you .......
Don’t forget it is your property that has been damaged, not your insurers. You paid a lot of money for it and then you paid good money to insure it so that, in the event of any damage you can be sure that it will be repaired properly. You have the legal right to choose your repairer. If you experience any problems and are unsure of what you can or can’t do or simply would like any advice, please ring Reynolds’ or contact the insurance ombudsman on 0800 023 4567.
Reynolds of Rushock, Unit 331, Rushock Trading Estate, Rushock, Droitwich, Worcestershire WR9 ONR T: 01299 250800
© Reynolds of Rushock 2018